Crafting Intuitive Training Modules with Detailed Design Documents
Using detailed content maps and storyboards, I work with the team to meet the business objectives. My training modules are intuitive, engaging, and user-friendly. Design documents are shared for review to ensure the plan aligns with your audience’s needs and your expectations. Together, we build learning experiences that drive engagement and foster understanding.
Articulate Storyline 360: Storyboard
Course Overview: Pharmacy Efficiency: Improving Customer Wait Time This course explores effective strategies that pharmacy staff can implement to minimize customer wait times. Through a continuous scenario, participants will learn how to identify and analyze the underlying issues, fostering collaboration among team members to implement targeted solutions that align with the business goal of enhancing…
Storyline 360 Design Document
Course Overview: Pharmacy Efficiency Improving Customer Wait Time This course focuses on practical strategies that pharmacy staff can implement to reduce customer wait times. Through an ongoing scenario, participants learn how to analyze common issues, collaborate as a team, and apply actionable solutions to support the overall business goal of improving customer service efficiency.
Articulate Rise 360: Content Map
Course Overview: Identifying and Supporting A Customer Having A Severe Allergic Reaction (anaphylaxis) [in a restarurant] This course equips restaurant staff with essential skills to identify and support customers experiencing severe allergic reactions. Participants will learn to recognize symptoms, understand when to call 911, and familiarize themselves with the Maryland Good Samaritan Law. Additionally, the course…